CANCELLATION CONDITIONS

The following conditions apply to the cancellation of confirmed bookings, either by the customer or by the company, depending on the case in question:

 

Cancellation by the company Nautic Charter:

 

In this case, the most common is that there is an unforeseen mechanical or structural problem on the boat that endangers the safety of navigation and therefore the activity must be cancelled. Examples of an unforeseen cancellation by the company would be a breakdown in the engine, the breakage of some element necessary for the safety of navigation, illness of the skipper or even that due to technical problems in the booking engine of the web, there have been duplicate bookings on the same day and we must cancel some of them due to overbooking. In these cases, the bookings that have been confirmed must be cancelled and we have two options: 

  1. Try to change the day of the activity with the client to one that works for everyone or
  2. Refund of the total amount paid for the reservation to the client.

Cancellation requested by the customer: 

In the case of cancellations requested by customers, the following criteria are followed with the refund of the amounts previously paid:

  1. In the case of cancellations correctly requested before 10 days before the excursion or activity, 100% of the paid reservation or partial amount will be refunded.
  2. In the case of cancellations requested correctly within 72 hours of the excursion or activity, half of the total or partial amounts paid in advance will be refunded.
  3. In the case of cancellations correctly requested within 24 hours of the excursion or activity, 10% of the total or partial amount paid in advance will be refunded.
  4. In the case of cancellations less than 24 hours before the activity, no refund will be made.
  5. The correct request for cancellation must be made by email to the company (info@nauticcharter.com) to be properly registered and to take effect, cancellations are not accepted by WhatsApp, SMS messaging, messaging social resdes, voice messages on mobile or other means other than email to the address indicated. 

Cancellations due to weather conditions:

 

Unfortunately, although we try to manage bookings and weather conditions in advance, it is not always possible to predict them accurately and correctly, so if we are forced to cancel activities or excursions due to weather conditions, these rules will be followed:

First we will try to change the area of the activity, if possible, depending on the weather conditions, or we will propose other available dates for the activity to the client. If none of the above proposals can be solved, either by the company or by the client, the full amount of the reservation will be refunded.

TERMS OF USE AND GENERAL CONDITIONS

CONDITIONS OF USE

In compliance with the Law 34/2002, of July 11th,  of Information Society Services and Electronic Commerce (LSSI-CE), NAUTIC CHARTER informs that  it is the owner of the web site http://nautic.liktelservices.com/blog/. According to the requirements of the article 10 of the mentioned Law, NAUTIC CHARTER informs about the following data: The owner of this website is GABRIEL ORFILA PONS, with NIF 41505904N and registered office at C/Sant Lluis Gonzaga 51-1 · Mahón · 07702 (ILLES BALEARS). The e-mail address for contacting the company is: info@nauticcharter.com. 

User and liability regime 

The navigation, access and use of the website of NAUTIC CHARTER confers the condition of user, by which all the conditions of use established here are accepted, without prejudice to the application of the corresponding regulations of obligatory legal compliance as the case may be.

The NAUTIC CHARTER website provides a wide range of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to: 
 
– The veracity and legality of the information provided by the user in the forms extended by NAUTIC CHARTER for the access to certain contents or services offered by the web. 
 
– The use of the information, services and data offered by NAUTIC CHARTER contrary to the present conditions, the law, morality, good customs or public order, or that in any other way could damage the rights of third parties or the functioning of the website.
 

Linking policy and disclaimers

NAUTIC CHARTER is not responsible for the content of the websites that the user can access through the links established on its website and declares that under no circumstances will it examine or exercise any type of control over the content of other websites. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property which can be accessed through the links. NAUTIC CHARTER declares to have adopted all the necessary measures to avoid any damage to the users of its website, which could be derived from the navigation through its website. Consequently, NAUTIC CHARTER is not responsible, in any case, for the possible damages that the user could suffer while surfing the Internet.

Modifications

NAUTIC CHARTER reserves the right to make the modifications it considers appropriate, without prior notice, to the content of its website. Both with regard to the contents of the website, as well as in the conditions of use of the same, or in the general contracting conditions. Said modifications may be made through its website by any legally admissible means and shall be binding for as long as they are published on the website and until they are validly modified by subsequent modifications.

Online booking services 

Certain contents of the NAUTIC CHARTER website contain the possibility of booking via Internet. The use of these contents requires the mandatory reading and acceptance of the general booking conditions established by NAUTIC CHARTER. NAUTIC CHARTER informs that in order to make a reservation online you will be redirected to the website .

Data protection

In accordance with the current regulations on Personal Data Protection, we inform you that your data will be incorporated into the processing system owned by NAUTIC CHARTER with NIF 41505904N and registered office at C/Sant Lluis Gonzaga 51-1 – Mahón – 07702 (ILLES BALEARS), in order to facilitate, speed up and fulfil the commitments established between both parties. In compliance with current regulations, NAUTIC CHARTER informs that the data will be kept for the period of time strictly necessary to comply with the aforementioned precepts.

NAUTIC CHARTER informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. For this reason, NAUTIC CHARTER undertakes to adopt all reasonable measures to ensure that the data is deleted or rectified without delay when it is inaccurate.
 
In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, suppression, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or to the e-mail address info@nauticcharter.com.
You may address your complaint to the competent supervisory authority.
 

SSL Certificate (Secure Sockets Layer)

The SSL CERTIFICATE provides authentication, privacy and security of information between NAUTIC CHARTER and the user. NAUTIC CHARTER has a security certificate that is used by SSL CERTIFICATE to make secure connections. In this process several parameters are set to make the connection secure and it is established using pre-established keys, encrypting and decrypting all data sent until the connection is closed.

Intellectual and industrial property

NAUTIC CHARTER, by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its web page, as well as of the elements contained in it (by way of example, images, sound, audio, video, software or texts; brands or logos, combinations of colours, structure and design, selection of materials used, computer programmes necessary for its functioning, access and use, etc.), owned by NAUTIC CHARTER. They are, therefore, works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and Community regulations in this field, as well as the international treaties related to the matter and signed by Spain.

All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of NAUTIC CHARTER, are expressly prohibited without the authorisation of NAUTIC CHARTER. The user commits himself to respect the Intellectual and Industrial Property rights owned by NAUTIC CHARTER. The user can visualize the elements of the portal and even print, copy and store them on the hard disk of his computer or any other physical support as long as it is solely and exclusively for his personal and private use. The user must abstain from deleting, altering, evading or manipulating any protection device or security system installed in the pages of NAUTIC CHARTER.
 
Legal action, applicable law and jurisdiction 
 

NAUTIC CHARTER also reserves the right to take any civil or criminal action it deems appropriate for the improper use of its website and contents, or for the non-fulfilment of the present conditions.

The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spanish territory. Should any controversy arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. NAUTIC CHARTER is domiciled in ILLES BALEARS, Spain.
 

GENERAL CONDITIONS OF RESERVATION

The present General Conditions of Reservation (hereinafter General Conditions) will regulate the commercial relationship that arises between NAUTIC CHARTER and the user or client for the contracting carried out through the forms that NAUTIC CHARTER makes available on its https://nauticcharter.com/.

The reservation through the web sites of NAUTIC CHARTER will suppose the express acceptance, by the client or user of the pages, of these conditions, as well as of the conditions of use established for the navigation of the user through the pages property of NAUTIC CHARTER.

These conditions shall apply without prejudice to the application of the relevant legal rules applicable in each case.

The General Conditions of Contract regulate the distance selling relationship between NAUTIC CHARTER and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Conditions of Contract, Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Defence of Consumers and Users, the current regulations on the Protection of Personal Data, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.

NAUTIC CHARTER reserves the right to make the modifications it considers appropriate, without prior notice, to the General Conditions. These modifications can be made, through its websites, by any means admissible by law and will be obligatory during the time they are published on the web and until they are not validly modified by subsequent modifications. Nevertheless, NAUTIC CHARTER reserves the right to apply, in certain cases, Particular Conditions of Contracting with preference to the present General Conditions when it considers it appropriate, announcing them in due time and form.

Pre-booking information  

NAUTIC CHARTER informs that the booking procedure through its web pages is detailed in the corresponding section for the formalisation of the booking.

NAUTIC CHARTER also informs that the user can have access to the conditions of use available in the same web.

By booking with NAUTIC CHARTER through its website, the user or client expressly declares to know, understand and accept these conditions of use and the General Conditions. In the same way, the user declares to be of legal age and to have the necessary legal capacity to access NAUTIC CHARTER’s websites and to contract through them. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, and may not transfer them to anyone else.

Once the booking has been made, the user will see the booking confirmation on the screen, which can be printed as proof of the booking.

The booking confirmation and the booking receipt (printout made by the user) are not valid as an invoice.

OPERATION OF THE RESERVE

Booking offer and price reference.

In compliance with the current regulations and, especially with the Law 34/2002 of services of the information society and electronic commerce, NAUTIC CHARTER offers in the corresponding section for the formalisation of the reservation information about all the possible reservations, their characteristics and prices. Nevertheless, NAUTIC CHARTER reserves the right to withdraw, replace or change the offers offered to its clients through its web page, by simply changing their content. In this way, the products and/or services offered in each moment by NAUTIC CHARTER’s website will be governed by the General Conditions in force in each case. Likewise, the company will have the right to stop offering, without prior notice and at any time, access to the mentioned products and/or services.
 

Indication of prices.

Each possible reservation offered will indicate its price and whether it includes VAT or any other applicable tax, as the case may be. The prices shown on the screen will be those in force at any given moment, except for typographical errors. When the price is different for the aforementioned reason, NAUTIC CHARTER will inform the client, via e-mail, before proceeding with the payment of the reservation.

Availability.

The availability of the offers offered by NAUTIC CHARTER through its website may vary depending on the demand of the clients. Although NAUTIC CHARTER updates the database periodically, the reservation requested by the client could be full at that moment. In this case, NAUTIC CHARTER will send an e-mail to the client informing him/her of the impossibility of the availability of the offer.

Methods of payment.

NAUTIC CHARTER requests in the reservations through its website the details of a credit card, reservation holder, to guarantee the effectiveness of the reservation. We remind you that the establishment will charge your credit card when you make this reservation. The establishment reserves the right to check the validity of the credit card before the arrival of the client. In the event of requiring the corresponding invoice, please send an e-mail to info@nauticcharter.com.

Withdrawal.

According to the provisions of article 103 of Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, supplies of services or goods made according to the consumer’s specifications or clearly personalised, or which, by their nature, cannot be returned or are likely to deteriorate or expire quickly, are exempt from withdrawal.

DATA PROTECTION
 

In accordance with the current regulations on Personal Data Protection, we inform you that your data will be incorporated into the processing system owned by NAUTIC CHARTER with NIF 41505904N and registered office at C/Sant Lluis Gonzaga 51-1 – Mahón – 07702 (ILLES BALEARS), in order to facilitate, speed up and fulfil the commitments established between both parties. In compliance with current regulations, NAUTIC CHARTER informs that the data will be kept for the period of time strictly necessary to comply with the aforementioned precepts.

NAUTIC CHARTER informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated way. For this reason, NAUTIC CHARTER undertakes to adopt all reasonable measures to ensure that the data is deleted or rectified without delay when it is inaccurate.

In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, suppression, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or to the e-mail address info@amigosboattrips.com.

You may address your complaint to the competent supervisory authority.

APPLICABLE LAW AND JURISDICTION

Likewise, NAUTIC CHARTER reserves the right to file the civil or criminal actions that it considers appropriate for the improper use of its website and contents or for the non-fulfilment of the present conditions. The relationship between the user and the provider will be governed by the regulations in force and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction in accordance with the rules on jurisdiction and competence. NAUTIC CHARTER is domiciled in ILLES BALEARS, Spain.

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